| This post really should have a subtitle of “What should you be doing when it comes to customer service?” because it's one of the most crucial ways that a company can screw it up. Mistakes happen, and it's often overwhelming dealing with unhappy or unsatisfied customers. But meeting at least a bare minimum expectation can [...] |
Posts Tagged with ‘friendfeed’
You Never Get a Second Chance at a First Impression
by
on April 02, 2008
April Fool’s Day: The Most Annoying Day in Tech
by
on April 01, 2008
| Odds are that any additional articles I write today will be site reviews, because today is my least favorite day of the year as a tech blogger. Beyond my usual schedule of getting Rick rolled at least once a day by someone, I am now stuck with sifting through my feeds trying to determine what's [...] |
Web 2.0: Does Social Media Really Just Recreate High School?
by
on March 27, 2008
| No sooner does a social media app take off than new ways of using said app to recreate cliques follow. Whether it's blogs or Twitter or FriendFeed, it seems there has to be a group of cool kids, and one of the not-so-cool kids. Going in reverse order, there is already a pruning being done [...] |
Alpha, Beta Soup. What Does an App’s Status Mean to You?
by
on March 11, 2008
| I read Marshall Kirkpatrick's Twine review as well as Nova Spivack's response today, and realized that there is often a huge disconnect between what developers feel is a product's readiness state, and the general public's, even when it comes to those writing about tech. I'm still a software developer at heart, and the ubiquitous Web [...] |
Socialthing Launches. And Crashes. And Launches.
by
on March 10, 2008
| I want to love Socialthing. Really, truly I do. I am not the world's biggest FriendFeed fan even though it seems everyone has already sworn allegiance to it judging by the number of times I see it added on my Facebook news feed. But FriendFeed is ugly. And I'm tired of having to find and [...] |
FriendFeed: Nothing Special with a Big Name Ancestor
by
on February 17, 2008
| FriendFeed seems to be the aggregator on everyone's Facebook profile these days. Made up entirely of ex-Googlers, it seems to have taken off, at least as my updates seem to keep telling me. Linking up feeds from 28 supported services (including the usual StumbleUpons, Twitters, YouTubes, and Flickrs), FriendFeed allows you to keep up with [...] |
Movable Type Gets Microblogging Via Action Streams Plugin
by
on January 30, 2008
| Users of the Movable Type 4.1 blogging platform from Six Apart can now enjoy the added benefits of microblogging with a new plugin known as Action Streams, which is part of the company's strategy towards more social openness. With Action Streams, which works similarly to Facebook's news feed and FriendFeed (previously covered here), bloggers can [...] |
Friendfeed Tracks Your Friends Activity On The Web
by
on October 01, 2007
| Anyone who has used Facebook knows the usefulness that the news feed provides. You can keep track of the online activity of your friends among various websites, now that there is a wide variety of available apps. Now, take all the features of the Facebook News Feed, put them on their own as a service, [...] |



